Water Softeners, Whole House Water Filters & Purification Systems – Cypress, Texas


Water Softeners • Water Filtration Systems • Whole-House Water Purification Systems • Reverse Osmosis • Water Softener Service & Repair

Cypress, Texas Water Treatment Services


If you live in the Cypress area, you already know the water can be hit or miss. Some neighborhoods are on city water and others are on private wells, and each area has its own quirks. Before I recommend anything, I want to know what’s happening in your home.

Are you seeing scale buildup on your faucets? A bad smell? Staining? Low pressure? Hard water spots on your glass shower doors? These are classic signs of untreated water giving you trouble. This is very typical in the katy areas and of course, I have everything you need to solve those problems the first time, the right way—without ever having to buy another water system.  This is how i do things....

When you invite me out to your home, I will show you where your system can be installed and how we’re going to install it. I’ll give you the pros and the cons so that even if you choose somebody else to actually do the job, you’ll know what not to let them do. Don’t let them do this, don’t let them do that—I’ll give you all the information you need to make sure your system is installed correctly.

After that, I can sit down with you and show you the different systems that would work for your water, how they’re designed, and how they work. I’ll give you the pros and the cons, then I show you what’s best for you, your house, and your family. I leave you with the information and you call me when you want to. No sales pressure, no gimmicks.

If You Already Have a Water Softener System Installed


If you already have a water softener, a water filtration system, or a reverse osmosis system installed, that’s a different situation entirely. The symptoms change.


Your reverse osmosis might be slowing down, or it might be tasting different. Your water doesn’t feel soft anymore—or sometimes it does and sometimes it doesn’t. You might be going back and forth from soft water to hard water. The softener may not be using salt. The system might be stuck in a backwash cycle with water going down the drain all the time.


There are many problems you can have with these systems that should never have been installed in the first place. These problems aren’t caused by the water—they’re caused by the equipment. And that changes how I can help you.

Please Send Me a Picture — It Helps Us Both


Sending me a picture of your system first can save you a lot of time and money. I don’t mind helping you on the phone—many times we can solve the problem over the phone. When I see the equipment, I know what brand you have, what valve you’re dealing with, and how old it probably is. Then, when you describe the symptoms, everything clicks, and many times you can fix the issue yourself without me even coming out. I can literally save you thousands of dollars whether you ever do business with me or not.


I’ve been doing this for over 30 years. From a picture and a quick conversation, I can usually tell what’s going on, what’s worth fixing, and what’s not. And around Tomball, I’ve replaced so many systems that sometimes I can even tell you who originally installed it. That’s how familiar I am with the setups in this area. Once we know exactly what you have, then I can give you your real options.

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If you’re looking for a water treatment system — a water softener, a water filter — or you’re having issues with the one you already have, feel free to give me a call. I’m always glad to help. There’s absolutely no charge, no pressure, and no obligation. Whether you’re my customer or not, sometimes a quick 90-second conversation can save you a lot of frustration and money.


And if you’d like a deeper explanation of how your system works, what your water problem might be, or what the right solution really is, you’re welcome to check out my Frequently Asked Questions or visit the blog as well.

Of course, the easiest thing to do is just call. Have a blessed day.

Repair or Replace?  I Will Give You Both Options

Technician removing the control valve from a water softener tank during a repair in Tomball, Texas.

Repairing your current system may involve a resin change—usually noticeable by low water pressure or by the fact that you’re going back and forth from soft water to hard water and can’t recognize soft water anymore. It could be a control valve issue (seals), or it could be an electrical problem, or a mechanical problem. I’ll know from your symptoms if those are the issues you’re facing.


Most companies will immediately try to sell you a new system. I give you all the options—honestly. If a repair makes sense, I’ll tell you and I’ll do it. If a new system makes more sense, I’ll show you what your options are and give you the best recommendation for your home and family—with no sales pressure and no gimmicks. Check out my reviews—30 years of them.


If you are considering a new system, I can install anything you want. But if you’re spending your hard-earned money, I want to make sure you at least have the option to get something better than what you already have — not a sideways move. Knowing how systems are built, what’s inside them, and how they actually work will make all the difference in the world in your final decision, and I give you those truths.

The Truth About What Really Matters Inside a Water System


Water softeners, water filters, and whole-house purification systems, can all look the same from the outside. Some even look impressive. But the outside doesn’t tell you anything. What really matters — what truly makes the difference — is what’s inside the tank and how the medias are arranged,  because that determines whether your system lasts 20 years or needs a major overhaul in three to five.


  • Are the medias mixed together?   
  • Are they separated correctly?
  • Is the right media even being used?
    Are there enough pounds of it?
  • Are they placed in the right order so each one can do its job?
  • Does one media need another mineral or contaminant present to activate it?

These aren’t minor details — these are the most important details of the entire system.


The Valve Matters — But the Media Matters More

If you have the best valve on the market — and the best valve by far is Clack — and the medias are arranged correctly inside the tank , then you’ll get the benefits those medias are supposed to give you.

Many companies talk about the benefits of their medias, but they don’t put enough of it in, or they don’t place it in the right order. Some medias only work if another media or another mineral in your water activates it. There’s a lot more science to it than most people realize..


A True Lifetime System Starts Here


If you want a true lifetime water system, this is where it starts. And yes — you should expect a lifetime system.
My customers don’t get sold something every 3 to 5 years. They get systems that last
10, 15, 20, even 25+ years, with nothing but minor maintenance.


The Right Install Protects Your Investment — I take great pride in my installs. Every detail is intentional:

  • Installed level
  • Installed to code
  • Clean, sealed, weather-protected
  • The right fittings, the right connectors, the right pipe for the right situation
  • Designed so plumbers, HVAC crews, electricians, and other trades can work around it easily
  • Plumbed in a way that protects your system during those deep three-day freezes — so you can throw a sleeping bag around it in 30 seconds and pull it off when it’s over


Every single part of the install is thought out. Nothing is rushed. Nothing is “good enough.” I install systems the way I would install them in my own home — because you’re trusting me with your home, your water, and your family.


A Look at Real-World Installs


Below, I’ve added a carousel of finished installations.
These are real systems installed
right here in Cypress and also throughout Houston and the surrounding communities. Each one was built to last, and each one shows the level of care you can expect when I work on your home.


Primary Solutions Consulting is your trusted partner for all your water treatment needs in Cypress, TX.  We are a locally owned and operated  Licensed  water treatment company committed to providing high-quality solutions to improve the water quality in your home or business. Our team consists of highly trained and experienced professionals who are dedicated to delivering exceptional customer service.

We take great pride in serving the Tomball community and are committed to making a positive impact on the quality of life for our clients. We invite you to learn more about our quality water testing  Cypress, TX services and how we can help you achieve the best water quality possible.

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 CHEM-FREE Platinum Series Whole House Water Purification System 


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If you’re looking for a water treatment system — a water softener, a water filter — or you’re having issues with the one you already have, feel free to give me a call. I’m always glad to help. There’s absolutely no charge, no pressure, and no obligation. Whether you’re my customer or not, sometimes a quick 90-second conversation can save you a lot of frustration and money.


And if you’d like a deeper explanation of how your system works, what your water problem might be, or what the right solution really is, you’re welcome to check out my Frequently Asked Questions or visit the blog as well.

Of course, the easiest thing to do is just call. Have a blessed day.

Water Testing in Cypress, TX

Some benefits of water testing with Primary Solutions Consulting include:

  • Ensuring the safety of your drinking water
  • Identifying potential issues with your plumbing system
  • Helping you make informed decisions about your water treatment options

Contact us today to schedule your water testing appointment and take the first step towards clean and safe water in your home.

In this industry, “free water testing” usually isn’t free — it’s the opening act.The real goal is often to scare you into a $5,000–$8,000 water system.

If you want to have a little fun with the salesperson, go ahead — it can be quite entertaining. Just don’t buy the ticket on the spot. Avoid the one-call close, take your time, and feel free to check with me before you spend that kind of money.

And remember — whether you do business with me or not, I’ll save you thousands of dollars and a whole lot of headaches. Simply by sharing the truth with you.



I don’t normally come out just to perform a water test, but if that’s what you want, I will do it. I just want you to know that most salespeople do “free water tests” so they can scare you into buying something. That’s not how I operate.


When I test water, it’s part of diagnosing your current system or setting up the right equipment for your home. Most people who call me already know they need a water system—they’re just not sure whether they need a water softener, a whole-house filter, reverse osmosis, or a combination. That’s where I help you figure it out.


I test the water to tell the equipment what it needs to do—not to impress you with numbers. On city water in Katy, I already know most of what’s in the water, but I still test it to set the system correctly. On well water, testing is even more important, because every well is different.


If you want your water tested to understand how it should be treated—whether you’re on well water or city water—I can take care of that when I look at your current system or when we’re planning your installation.

What Customers Say About Us⭐


Here are just a few of the reviews we’ve gathered from the many platforms where customers have shared their experiences.


I strongly encourage you to take a look at my Google Reviews and my Angie's list  reviews as well. After 30 years in business, reviews mean everything — and they tell you the truth about the kind of service you can expect.

Google  — 61+ Verified Reviews HomeAdvisor  — 150+ Verified Reviews Angie’s List  — 33+ Verified Reviews Yelp  — Verified Reviews

  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Prior to having Mr. Mathews installation, I was constantly (almost on a daily bases) dealing with pin hole leaks in my water pipes. Mr. Mathews not only knew what the...


    — Troy McConnell

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Wayne is very professional. He does excellent work, most experienced, upfront, informed technician in the Houston area who really cares for your satisfaction!


    — Thomas Estes

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    I got quotes from 5 different companies who actually came to my house to give me a quote. I just talked to Wayne and knew he was the right person...


    — Andrew Quach

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Great prompt service. Extremely knowledgeable. Wayne always set expectations on time and cost. He came out and looked at everything free of charge before giving me an estimate. He also...


    — Jeffrey Armstrong

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    Interviewed and quoted at least 5 different companies and options for a water softener system and something that would remove chloride and chloramides. Our son has allergies and we were...


    — Bonnie Camacho

    Live verified Google Reviews
  • 5-star customer review for Primary Solutions Consulting in Cypress, Texas.

    Verified Reviews

    A Facebook post sent Wayne my way. I couldn't be happier! What a blessed friend I found in him. He wasn't trying to "pressure sell" me on anything, but gave...


    — Jamee Rodriguez

    Live verified Google Reviews

Water Filtration Systems in Cypress, TX

Once our team identifies the contaminants in your water, we can help you choose the right water filtration system Katy, TX for your home.  With a wide range of filtration systems available, it can be overwhelming to figure out which one is best for your specific needs. That's why we take the time to understand your water quality and usage to recommend the most suitable options.

Some of the water filtration systems we offer include:

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Carbon filters

Perfect for reducing chemicals, including chlorine, in your water.

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Reverse osmosis systems

Removes a wide range of contaminants, including heavy metals, bacteria, and viruses.

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Water softener systems

Removes hard minerals like calcium and magnesium, which can cause scale buildup and damage to plumbing fixtures.

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Whole-house filtration systems

Provides clean, pure water throughout your entire home.

Choosing the right filtration system can be a daunting task, but our team at Primary Solutions Consulting is here to help every step of the way. We can install and maintain the system of your choice, ensuring that your water is free of contaminants and safe for consumption.

Why Choose Primary Solutions Consulting

With so many companies offering water treatment services in  Cypress, TX, why should you choose Primary Solutions Consulting? Here are some reasons why we are the best choice for all your water treatment needs:

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Experienced and professional team

Our team consists of highly trained and experienced professionals who are committed to delivering exceptional service.

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Customized solutions

We understand that every home has unique water needs, and we offer customized solutions to fit your specific requirements.

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Cutting-edge technology

We use the highest quality resins, catalytic carbons, highest quality, Filter or softener tanks, clack valve, and we give you a perfect install every time.

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Excellent customer service

Our team is dedicated to providing top-notch customer service, ensuring that you are 100% satisfied with our services.

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Locally owned and operated

As a local company, we take pride in serving the Tomball community and making a positive impact on the quality of life for our clients.

Don't settle for anything less than the best when it comes to your water treatment needs. Contact Primary Solutions Consulting today and experience the difference for yourself.

Take the First Step to Pure Water – Contact Us Today!

Thank you for taking the time to learn about Primary Solutions Consulting and the water treatment services in  Cypress, TX, and the surrounding areas. From water testing and filtration to water softening, our team has the expertise and technology to improve the quality of your water and enhance your overall quality of life.

Don't wait any longer to experience the benefits of clean and safe water in your home. Contact Primary Solutions Consulting at (832) 788-9938 to schedule your water testing appointment or to learn more about our quality water testing  Cypress, TX services. We are committed to providing exceptional customer service and delivering customized solutions to meet your specific needs. Let us be your partner in achieving the best water quality possible.

FAQs About Our Services in Cypress, TX

  • What are the benefits of a water softener?

    A water softener helps reduce scale buildup in plumbing and appliances, extending their lifespan and improving overall water quality. One of the most noticeable benefits is in the shower. Soft water rinses cleanly away almost immediately, leaving you feeling noticeably cleaner. It’s gentler on your skin and hair and helps soap and shampoo rinse completely.


    Soft water also makes cleaning easier. You still have to clean, but instead of scrubbing hard-water scale off shower doors, faucets, and toilets, it’s usually just a simple wipe and rinse.


    Many skin irritations are actually caused by chemicals like chlorine and ammonia in the water — not just hardness. That’s why, at Primary Solutions Consulting, we don’t stop at softening the water. Our systems are designed to reduce chemicals and a wide range of other unwanted contaminants as well. You’re not just getting soft water — you’re getting soft, chemical-free, clean water throughout your whole home. This is exactly why we use the Chemfree Platinum Series Water Conditioning System.

  • Can you install water filtration systems for well water ?

    Yes, we provide tailored solutions for well water. 

    Well water can be the worst water you’ll ever deal with — but it can also be the easiest water to treat. 

    Many times we’re fortunate and the only problem in well water is hardness. Very hard, yes… but still simple to fix.


    So having a well doesn’t automatically mean a big expensive mess

    Sometimes it’s very simple. Sometimes it’s more complicated. Either way, just give us a call and we’ll make sure you’re taken care of.


    On a well, you probably won’t get our famous, Chemfree Platinum Series system. Simply  because, well water is usually either simpler than that system requires, or it needs something more specialized than that system provides. We match the equipment to the water — not the other way around.

  • How do I know if I need a water filtration system ?

    If You Have a Tankless Water Heater, This Is Required


    If your home has a tankless water heater, you must have a water softener or an approved descaling system. This is not optional. Hard water will scale the heat exchanger, reduce efficiency, shorten the unit’s lifespan, and often void the manufacturer’s warranty.


    Protecting a tankless system with proper water treatment can save you $400–$500 over the next three years by reducing scale buildup and minimizing how often the unit needs to be flushed. Just as important, it helps the heater operate at full efficiency and last the way it was designed to.


    A properly sized water softener — or a correctly applied descaling system — protects the heat exchanger and dramatically reduces maintenance. How tankless flushing should be done — and how often — is a whole separate lesson, and it’s something we’re happy to explain so you don’t shorten the life of an expensive piece of equipment.


    In homes with tankless water heaters, protecting the unit from hard water is required, not a preference. The only real decision is how you protect it — not whether you should.


    For Everyone Else, the Signs Are Usually Obvious


    If you’re constantly wiping white spots off your glass shower doors, scrubbing white buildup around faucets, or dealing with toilet bowl rings that won’t stay gone, that’s hard water. Those white spots and crusty deposits are hardness minerals drying on surfaces after the water evaporates.


    You may not see what hard water is doing inside your pipes and appliances, but you can absolutely see what it’s doing on the outside.


    Showering is another big indicator. If soap and shampoo are hard to rinse and you never quite feel clean, that’s hard water. Many people say the number one reason they want a water softener is the way soft water feels in the shower.


    Laundry is another clue. Hard water causes soap scum to dry into fabric fibers, which can make clothes stiff, dull, and brittle over time — even if you don’t notice it right away.


    If you’re buying a new home, you might not see these signs yet. But you’ll often notice neighbors installing water softeners. That’s usually a good indication of what’s coming.


    These Are the Benefits — and Why People Don’t Want to Go Back


    Knowing the benefits of soft water doesn’t tell you that you need a water softener. It explains what you’re missing — and why people who have soft water don’t want to live without it.


    When you use soap with hard water, you don’t just get soap — you get soap scum. Soap binds with the hardness minerals in the water instead of doing its job. That soap scum plugs up your pores, dries into laundry fibers, and coats shower doors, faucets, and other surfaces throughout your home.


    With soft water, soap behaves the way it’s supposed to. Instead of binding with hardness minerals, it binds with the dirt on your skin. The water then lifts it away and rinses it clean.


    That soft, silky feeling you notice while showering isn’t soap left behind — it’s your natural skin oils coming back to the surface. That’s what clean actually feels like.


    The same thing happens throughout your home. Cleaning is still necessary, but instead of scrubbing hard-water buildup off shower doors, faucets, and toilets, it’s usually just a simple wipe and rinse. Laundry rinses clean instead of trapping soap scum in the fibers.


    Hardness Isn’t the Only Problem


    Many skin irritations aren’t caused by hardness alone — they’re caused by chemicals like chlorine and ammonia in the water. That’s why, at Primary Solutions Consulting, we don’t stop at softening the water.


    Our systems are designed to reduce chemicals and a wide range of other unwanted contaminants as well.


    You’re not just getting soft water — you’re getting soft, chemical-free, clean water throughout your entire home. This is exactly why we use the Chemfree Platinum Series Water Conditioning System.


    So What’s the Right Next Step?


    The best way to truly know is to have your water tested — not to be scared into buying a system, but to understand how hard your water is and what’s actually in it.


    Too many companies use “free water testing” as a sales tactic. That’s not how we do things.


    If you’ve never had soft water, talking with us will help you understand what to expect.

    If you’ve had a water softener before, you probably knew you needed one the moment you took your first shower.


    Either way, it makes sense to talk with us before you make any decisions. Whether you do business with us or not, we’ll help you understand your water and your options — and help you avoid spending money where you don’t need to, saving you thousands of dollars and a lot of headaches.

  • Do you provide annual maintenance for water systems ?

    Yes, we offer comprehensive maintenance plans to keep your water filtration system running efficiently year-round.

    That’s the typical answer you’ll hear from almost every water treatment company — because annual service plans generate recurring revenue.


    The truth is, my customers don’t need me every year.


    Most of the systems I install only need attention about once every three years, when it’s time to change the catalytic carbon media in the top of the system.


    I get calls all the time that go something like this:

    “Hey Wayne, are you going to come out and service my system?”

    I ask if there’s anything wrong, and they say, “No, everything’s great — it’s just been a year.”


    People are programmed to think someone needs to come out once a year and take their money. I don’t work like that. We offer maintenance when it’s actually needed — not because the calendar says it’s time.


    Now, if you need help with salt, that’s different. Most of my customers only use about two bags of salt every six months. If you want a service plan for that, it’s available — but I don’t push it or promote it. If you’re unable to handle the salt yourself, we’re glad to take care of it for you.


    If you already have a water treatment system and you’re looking for someone to service it or put you on a maintenance plan, that’s a completely different conversation — and one we handle honestly.


    Most existing systems that i see require more frequent service and typically need resin replacement every three to four years, which is a much more expensive maintenance item.

     For these systems, a service plan often does make senseand we’re happy to provide one that can save you money over time.


    ⚠️ Important Warning If You’re Looking for Service on an Existing System


    If you call around looking for service, many companies will try to sell you a brand-new system instead. 

    In many cases, that replacement system is no better than what you already own — it’s just newer.


    These types of systems are exactly the ones that benefit from a proper service plan because of how they’re built and how they operate.

  • Can you help with water quality issues related to hard water in ?

    Yes — and we don’t just “fight hardness,” we fix the real water problem, not just the symptoms.


    Most people think hard water is the only issue. On city water, it almost never is. Hardness is what you can see:

    white spots on glass… crust around faucets… stiff laundry… film on your skin… scaling tankless heaters.


    But the real troublemakers are the chemicals in city water — especially chlorine and chloramines. Those chemicals:


    damage rubber seals and gaskets


    wear out softeners and plumbing components


    shorten equipment life


    and cause problems most homeowners don’t even know are happening


    That’s why we don’t install “just a softener.”

    We install complete water conditioning systems designed specifically for city water — to protect your home, your plumbing, and your health long-term.


    With the right system, you get:


    Soft water that actually feels clean


    No more fighting white spots and crusty buildup


    Longer tankless water heater and plumbing life


    Less maintenance and fewer repairs


    Clean, chemical-reduced water throughout your home


    We don’t guess. We don’t oversell. We explain everything so you understand what your water actually needs and why.


    ⚠️ Don’t Let a Sales Pitch Cost You Money Later


    Most companies will happily sell you a water softener and make it sound like it solves everything.

    On city water, it doesn’t.


    We design systems to handle hardness and chemicals, so your plumbing, tankless heater, fixtures, laundry, skin, and home are protected the right way — not just for a year or two, but long term.


    Talk with us first or last — your choice.

    Just don’t make a decision until you talk to us.


    If we’re the last ones you talk to, you’ll see what was true, what wasn’t, and what was never mentioned. You’ll learn things the “just a softener” salespeople never told you.


    Whether you do business with us or not, we’ll help you understand your water, your options, and how to avoid spending thousands of dollars you don’t need to, along with a whole lot of headaches.